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6 Jun 2018

Internship Metering and Customer Service Internship

Eagle River Water and Sanitation District – Posted by akelkenberg Vail, Colorado, United States

Job Description

Metering and Customer Service Internship

The Eagle River Water and Sanitation District provides high quality, affordable drinking water to its customers to protect public health and the natural surroundings. The Customer Service Department at Eagle River Water Sanitation District is responsible for delivering quality service in the areas of utility billing and customer support. We are currently looking for students, recent graduates or passionate lifelong learners to intern with our Customer Service Department
The main goal of this internship is to assist in the installation of new AMI (Advanced Meter Infrastructure) and maintain and repair existing AMR. They will ensure the operation and maintenance of meters and radio transmitters. Additionally, Interns will assist full time meter technicians from the curb stop to the entire metering system including assisting in replacement, repair and testing of meters.
This is an exciting opportunity for a personable, organized and solution oriented professional who has a commitment to customer service and a willingness to learn the ins and outs of water measuring, water billing and water utilities. The ideal candidate for this role must be willing to work outside, have strong customer service skills and be able to thrive in a fast paced environment with a highly productive team of fun and friendly people. Other benefits include paid Holidays, housing stipend, and opportunities for training. And the best part: you get paid to drive around and see some pretty amazing places.
The regular schedule for this position will be 7:00am-3:30pm Monday-Friday but may work weekends or holidays as required. We would prefer a candidate who can work at least four days a week and would like to work for six months.
What You Will Do:
• Reads, inspects, test and repairs meters.
• Assists reading, repair, testing, and inspection of new construction and existing customer installations for meters, fire hydrant meters, PRV’s, replacement of both AMI/AMR, maintains inventories all meters and other equipment.
• Executes or requests work orders for completed AMI/AMR meter maintenance,
• Looks for and inspects for instances of tampering and illegal taps or meter hookups.
• When required, disconnects water.
• Interacts with customers regarding AMI/AMR, meter readings, construction, delinquent accounts, and other problems.
• Installs, inspects and sketches service connections Utilizes GIS for valves and AMI/AMR devices
• Performs other duties as assigned.
• Required to follow all District safety and security policies and wear Personal Protective Equipment as required by the job duties
• High School Diploma or GED required.
• Pursuing or have recently completed a Bachelor’s degree (B. A.) from a four-year college or university within Environmental Sciences, Engineering, Natural Resources Management or related field; Or pursuing a technical degree from a Technical, Scientific or Trade Institution in Environmental Studies, Water Treatment, Wastewater Treatment, Watershed Science or other related course preferred but not required.
• Strong communication skills and customer service skills required.
• Ability to work with hand tools and basic mechanical ability required.
• Computer proficiency required.
• Must be willing to work outside in variable weather conditions.
• Must possess a valid Colorado Driver’s License and be insurable by District standards.
• Required to follow all District safety and security policies and wear Personal Protective Equipment as required by the job duties
All District employees must submit to a pre-employment drug screen and extensive background check.
For a full job description, email
All applicants must apply online at by March 9th in order to be considered.
Pay is $15/hour

Job Categories: Customer Service. Job Types: Internship. Job Tags: customer service and water. Salaries: Hourly Wage.

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