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21 Dec 2017

Part-Time Customer Service and Sales Rep

Farmer’s Insurance Agency – Posted by kgnewbury Leadville, Colorado, United States

Job Description

Customer Service and Sales Representative – Part Time
The Farmers Insurance Agency in Leadville, serving the Arkansas Valley, has a rewarding professional position to fill! We are looking for a Customer Service and Sales Representative to join our team. If you are outgoing and self-motivated, then we would love to meet you! This is a career opportunity, not just a job. The compensation is Base plus Commission.

Your main mission will be to work the front lines of customer service. You will generate the first positive impression that clients get about our agency. Your first challenge in this role will be learning our products, services, and world-class business techniques. In our office, customers come first. You will use your interpersonal and computer skills to communicate with them. Besides excellent written and verbal skills, your ability to actively listen will get you to the root of a customer’s needs and provide solutions. Your courteous and professional demeanor, both on the phone and in person, will ensure that clients know that their issues are being handled by a competent business professional.

Customer Service and Sales Representative Responsibilities:

•Face-to-face, email and phone interactions with clients
•Participate in sales production with new business and cross-selling
•Support the overall goals of the agency
•Maintain monthly sales records
•Make outbound calls to new and existing customers and maintain a follow-up process
•Prepare proposals and process new insurance business
•Perform field underwriting and rating for new business
•Develop and maintain knowledge of products, rate changes, and industry updates
•Develop Agency relationships with new clients
•Become well-versed on our insurance products and services
•Maintain a proactive approach in problem solving and handling insurance related issues
•Engage in continued training and education

Customer Service and Sales Representative Qualifications:

•Positive, energetic and professional demeanor
•Driven, innovative, productive, confident, and works well independently
•Excellent communication skills — written, verbal, and listening
•General office, including Microsoft Office Products’ experience required
•Two to four-year college degree preferred/High School diploma required
•Sales Experience preferred
If you are interested in talking to us about this opportunity, please email your resume and cover letter to Rory Loebig at rloebig@farmersagent.com, telling us why you are good fit for this role.

Job Categories: Customer Service. Job Types: Part-Time. Job Tags: BSBA.

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